Field notes by Brendan Ahern
3 pieces of short-form thinking from Brendan.
Restoring sanity to your customer contracts
Our largest customer refused to renegotiate a contract tilted entirely in their favor, so we called their bluff and terminated before auto-renewal. Four months later, every bad term was gone, with a 50%+ price increase and a multi-year renewal.
Brendan Ahern Do you get paid on time?
We were sitting on over $1M of unbilled revenue and another $1M+ past due. The biggest reason companies don't get paid on time? They don't invoice on time. Rebuilding quote-to-cash cut DSO by 30+ days.
Brendan Ahern Is your business set up to scale?
We went from $5M to $22M ARR in two years. Headcount roughly doubled everywhere except finance and accounting, because the right tech stack and process discipline let the back office scale without it.
Brendan Ahern Want to learn more? Start a conversation.
We'd love to meet, trade notes on what we're seeing as the software world goes through a generational evolution, and share more about our philosophy for building great software companies.